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Privacy Policy

Last updated: January 1, 2026

SupportRMM ("SupportRMM", "we", "us" or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website at supportrmm.org, how we use it, and the choices you have.

1. Information We Collect

We collect information that you provide directly and information collected automatically when you use our website.

  • Information you provide: When you submit our contact or demo request form, we collect your name, company, email address, phone number and any details you include in your message.
  • Automatically collected information: When you visit our website, we may collect standard technical data such as your IP address, browser type, device information, referring pages and how you interact with our site.
  • Cookies and similar technologies: We use cookies to operate the website, remember your preferences and understand site traffic. You can manage cookies through the consent banner and your browser settings.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide the demos, information or support you request;
  • Operate, maintain and improve our website and services;
  • Communicate with you about our products, updates and offers where permitted;
  • Analyze usage trends to improve user experience;
  • Comply with legal obligations and protect our rights.

3. How We Share Information

We do not sell your personal information. We may share information with trusted service providers who help us operate our website and business (for example, hosting, analytics and communication tools), subject to appropriate confidentiality obligations. We may also disclose information where required by law or to protect our legal rights.

4. Cookies

Cookies are small files stored on your device. We use essential cookies to make the site work and analytics cookies to understand how visitors use it. When you first visit, our cookie banner lets you accept or decline non-essential cookies. You can also control cookies through your browser settings at any time.

5. Data Security

We implement reasonable administrative, technical and physical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your location, you may have the right to access, correct, update or delete the personal information we hold about you, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Children's Privacy

Our website and services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: